About Prospa

Prospa is an ASX-listed fintech and Australia’s number one online lender to small business that provides cash flow products and services to small businesses.

The challenge

As a fintech, Prospa straddles the intersection of two traditionally male-dominated industries: finance and technology.

In the face of the challenges presented, Prospa was committed to fostering true diversity and inclusion as a top priority.

In 2019, The Dream Collective worked with Prospa to support their mission to create an industry-leading framework that would tackle this head-on and help achieve their mission of attracting the best talent globally by developing a world-class D&I strategy.

The solution

Through onsite observation sessions, extensive diagnostic and discovery sessions, we were able to accurately identify and prioritise 3 key focus areas:

* Improve inclusive hiring practices
* Increase understanding of unconscious bias
* Increase manager capabilities on managing flexibility

The program would then be delivered through both a top-down and bottom-up approach to ensure that all levels of the organisation were committed and engaged with the project:

Top-down consisted of Executive Discovery & Commitment Sessions which focussed on engaging all members of the Executive team to identify & resolve any potential roadblocks & co-design what full commitment & success looked like.

The bottom-up approach saw Prospa create internal Ambassador Groups to encourage employees of all levels to participate in the solution. These groups were tasked with coming up with innovative approaches to drive improved D&I, creating self-driven momentum to deliver superior outcomes.

  • The company: Prospa
  • Service: Consulting & Bespoke Training
Our partnership with the Dream Collective is a way to bring our D&I goals to life. It’s kept us accountable so that diversity & inclusion are front of mind. It also shows our employees that this is real, not just talk and we expect everyone to contribute to building a better workplace. Partnering with them has helped us benchmark our practices against the best.

Executive General Manager of People & Culture

The results & takeaways

Across 9 months, we saw:

  • 2020 Finalist

    Australian HR Awards: Best Workplace D&I Program

    • 8%

      increase in female workforce participation in 1 year

      • 86%

        of employees felt more equipped to manage unconscious bias

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